Manjil Shilakar
Cloud, Security & Network Systems Administrator | Microsoft Azure & M365 Specialist
Melbourne-based IT Systems, Cloud, and Security Administrator with extensive hands-on experience architecting and managing Microsoft Azure, Microsoft 365, and enterprise network environments. Proven track record across legal-tech and cloud channel leaders including Immediation Platform and rhipe Australia—specializing in modern endpoint management (Intune, NinjaRMM), IT security compliance, PowerShell automation, helpdesk deployment, and modern web infrastructure.
Manjil Shilakar
linkedin.com/in/shilakar
Manjil Shilakar
linkedin.com/in/shilakarEnterprise Cloud, Network & Systems Admin
Entra ID Governance & PowerShell Automation
Intune & NinjaRMM Endpoint Modernization
Security Compliance, VPN & Cloud Disaster Recovery
Enterprise Cloud, Endpoint & Security Engineering
Delivering resilient, automated, and security-first IT operations for modern distributed organizations.
Microsoft Cloud & Identity Governance
Deep expertise administering Microsoft Azure, Microsoft 365, Exchange Online, and SharePoint. Architecting conditional access policies, Entra ID single sign-on, and automated PowerShell provisioning scripts that eliminate manual overhead.
Endpoint Lifecycle & RMM Automation
End-to-end fleet management utilizing Microsoft Intune and NinjaRMM across Windows, macOS, and mobile endpoints. Enforcing zero-touch deployment, automated OS/third-party patching, and biometric/MDM compliance baselines.
Network Security & ITSM Analytics
Proven background at Immediation Platform and rhipe Australia hardening corporate networks, VPNs, firewalls, and Synology C2 cloud backup architectures, alongside full-scale helpdesk and Jira (JQL) service analytics.
Professional Experience Timeline
Network & Cloud Systems Administrator
Immediation Platform Pty Ltd • Melbourne, Victoria, Australia
- Administer Microsoft Azure and Microsoft 365 environments, managing Entra ID identity governance, conditional access, and automated PowerShell administration for M365 groups and users.
- Architect and manage modern endpoint lifecycles using Microsoft Intune and NinjaRMM for zero-touch deployment, automated patching, and enterprise security compliance.
- Deploy and optimize internal helpdesk ticketing systems and Jira workflows, including custom JQL workload and team activity reporting dashboards.
- Maintain secure enterprise network infrastructure, VPN/firewall policies, and resilient cloud backups (Synology C2 / cloud storage architecture).
IT Security Administrator (Promoted from IT Intern)
rhipe Australia • Melbourne, Victoria, Australia
- Spearheaded internal IT security administration, compliance auditing, and access governance for a leading APAC cloud channel company.
- Managed database architecture, vulnerability remediation, and endpoint protection policies across corporate systems.
- Progressed rapidly from IT Intern to IT Security Administrator by streamlining internal support workflows and hardening infrastructure security posture.
IT Intern
Oncall Interpreters & Translators • Melbourne, Victoria, Australia
- Delivered L1/L2 service desk support, hardware/software provisioning, Active Directory user management, and network troubleshooting across corporate offices.
ICT Support & Web Systems Developer
Early Career Technical Services
- Provided end-to-end ICT support, local network configuration, SQL database management, and custom web development using PHP, JavaScript, and WordPress/Elementor.
Interactive Skills & Domain Matrix
Cloud & Identity
Azure, M365 & Entra ID
Endpoint & RMM
Intune, NinjaRMM & Cross-OS
Security & Networking
SecOps, Firewalls & Cloud Backup
ITSM & Web Infrastructure
Jira JQL, SQL & Web Platforms
Featured Infrastructure & Security Projects
Key architectural implementations across endpoint modernization, cloud automation, and security hardening.
Enterprise Endpoint & RMM Modernization
Unified device provisioning, remote monitoring, and automated patch management using Microsoft Intune and NinjaRMM. Enabled zero-touch onboarding, real-time endpoint health telemetry, and cross-platform MDM compliance across Windows, macOS, and mobile fleets.
Microsoft 365 & PowerShell Automation Suite
Built administrative PowerShell scripts to automate Microsoft 365 distribution group memberships, license auditing, Exchange Online permissions, and user onboarding/offboarding workflows—reducing manual provisioning tickets and enforcing least-privilege access.
Security Compliance & Access Hardening (rhipe)
Strengthened corporate identity governance, database security architecture, vulnerability remediation, and internal compliance posture across cloud channel operations—resulting in promotion from IT Intern to IT Security Administrator.
Helpdesk & Jira Analytics Deployment
Designed end-to-end IT service desk ticketing workflows and custom Jira Query Language (JQL) reporting dashboards to track team activity, SLA resolution velocity, and cross-departmental technical workload visibility.
Education & Credentials
Academic foundation in Information Technology, Enterprise Networking, and Computer Studies.
Professional Year Program in Information Technology
Performance Education, Melbourne
Australian corporate IT governance, stakeholder communication, and enterprise workplace readiness in Melbourne, VIC.
Master of Information Technology
Victoria, Australia
Advanced enterprise architecture, cloud infrastructure security, network systems management, and IT service governance.
Bachelor of Information Technology
Deakin University / Federation University, Victoria, Australia
Cloud computing, network administration, cybersecurity principles, database systems, and enterprise software engineering.
International Advanced Diploma & Diploma in Computer Studies
NCC Education
Comprehensive coursework in computer systems, software development, relational databases, and network fundamentals.
Let's Discuss Cloud, Security & Enterprise IT
Open to connecting with technology leaders, recruiters, and peers across Melbourne and Australia regarding Cloud Systems Administration, Microsoft Azure/M365 Architecture, Endpoint Engineering, and IT Security roles.
Manjil Shilakar on LinkedIn
https://www.linkedin.com/in/shilakar/
Location
Melbourne, Victoria, Australia